Thanks for the replies. You can create an empty share on the NAS called "Drobo", and create subfolders for each media share on the Drobo that you want to include in the ReadyNAS PMS. Several other HDDs are connected via Firewire 800 Daisy Chain running without problems. if you have a bit more info about your setup and computer, it could be useful and maybe some other users can suggest something for you too, I have my Drobo 5N connected to a router and my local network has at least 2 computers connecting to it. Close • Posted by just now. I have 2.6.9 and can not mount share as a user, but can mount as admin and can also mount manually. If the Drobo Dashboard displays Mount Failed, follow these instructions to repair the file system. Thread starter kellen; Start date Jan 16, 2011; Sort by reaction score ; Forums. File System corruption can occur on PCs and Mac's/, on internal or external drives. Drobo Downloads for Legacy Products To ensure optimal performance and to take advantage of the latest features, set your Drobo device to automatically check for software updates. While this is clearly an Apple caused issue, my sources at Drobo tell me they are working on a fix. I has a patch cable oing from the nic that IP is assigned to the iscsi 1 port on the drobo. Great! Sort by. To mount shares: 2. The Drobo is connected by USB3 to my Mini, while both my NAS and Mini are connected to the same router by Ethernet? hi missy am not sure, but it seemed that quagaar was able to access things manually, just not through dashboard. This may be an anomaly in user permissions settings and the ability to mount shares. I updated to Drobo Dashboard 2.6.10 and Firmware 3.3.0 [8.75.76511] for the Drobo 5N. I am able to see the Drobo units in Dashboard. From some months the drobo doesen't spin-down the drive. Oddly/frustratingly, I am able to mount shares on a DroboPro FS using Dashboard … More odd behavior. The Public share is shown as Available (as expected) when I log in via 2.6.3, but it’s showing my Available (RO) when I log in via the 2.6.9 version of Dashboard. Would it be possible to backup up my NAS using Timemachine on my Mini? I am having a problem updating my Drobo Dashboard (v 1.2.4) and Drobo Firmware (v 1.3.0) to a newer version (v 1.5.0) and (v 1.3.1) respectively. I cant mount this in server 2012r2. I cant mount this in server 2012r2. I could see it in both Disk Utility and Drobo Dashboard, but other than that I could not access the contents. Did you ever find a solution? I have had issues connecting a new 5n2 to a network, so want to connect it directly to a second LAN port on a PC. I cannot mount the share from Dashboard. The disk would still not mount Even on the latest firmware and Drobo Dashboard software/drivers, Thunderbolt-attached Drobo units will not mount. However, even logging in as admin on the 5N I was unable to mount the shares. Mac Accessories. Affected Drobos. 3 comments. Is it holding your data hostage by refusing to mount volumes? But can't mount as a network share and drobo dashboard can't see it. I am able to manually mount the shares through finder just not through Dashboard. Oddly/frustratingly, I am able to mount shares on a DroboPro FS using Dashboard 2.6.10 (Firmware 2.1.6). I can mount and unmount shares on Drobo Pro FS. Drobo - Won't mount, all drives red, not detected by drobo dashboard. On the 5N I had only the admin set to read/write the shares through the share settings. Okay, an update. It shows the share with an empty checkbox in the Mount column. Finally are there any options on proxying/updating the 5n to support SMB2 ? Not expecting much, but maybe I will get lucky. Drobo Thunderbolt users: Don’t upgrade to macOS 11 Big Sur! Using Time Machine with Drobo 5N is as easy as one click in Drobo Dashboard. I've also tried with a switch between the drobo and the server. Setup the backup job for that computer, making sure you select the computer as the backup target. One of these partitions, holding about 10TB of data, has started to disappear when connected to Windows. Customers should note, the Drobo Support Knowledge Base on Catalina can be found here. When you click on the Windows or Mac icon, you should be prompted to download the dashboard file. The Drobo would sometimes not show up, or not mount, requiring a dance of restarting it, restarting the computer, plugging, unplugging When it was mounted, you’d get a short while before the Drobo went unresponsive in the middle of an operation, and then it’d unmount (and OS X would throw a warning about dismounting drives improperly) 1. I'm running version 2.6.10 of the Dashboard and Firmware version 2.1.7 [7.35.10868]. This is divided between three 15TB Drobo partitions. Unfortunately, I still am not able to mount 5N shares through Dashboard; however, I can still mount the 5N shares through Finder. (this may be what you checked already, but i saw recently some other cases where a mac update needed permissions to be allowed again), either way, its good that you can still mount and access your files. Еще на сайте есть drobo rsync, drobo apps, drobo dashboard could not mount this share. Otherwise it is the same, using Dashboard I cannot mount shares on the 5N but I can mount shares on the DroboPro FS. I’ve never had a problem with the FS, and the 5D ran faithfully for over a year until one day it wouldn’t mount to the iMac. I'm running the Drobo Dashboard on OS X El Capitan. Open “DroboCopy Settings” from the Drobo Dashboard menu. Drobo Dashboard 3.5.2. Install and run Drobo Dashboard on his/her computer. I've also tried with a switch between the drobo and the server. I can't find it in disk manager either. Original poster. No change. Unfortunately, I still am not able to mount 5N shares through Dashboard; however, I can still mount the 5N shares through Finder. Very odd…. 3. As always, we recommend following best practices, which include backing up your data prior to installing the latest firmware. Once you have created shares, you can mount them so that you have easy access to them from your operating system. Iscsi does not see it. For months, I have not been able to use the Drobo Dashboard to mount a share whenever I was logged in as Admin or other general users. Details on my setup: Mac Mini (Mid 2011) running OS X 10.13.5 . We will share this with all of our customers as soon as it is available. Tried using First Aid but the process fails after a minute or so: Repairing file system. Details on my setup: Mac Mini (Mid 2011) running OS X 10.13.5. Since the update to 10.7 Lion Server Drobo, which is the Time Machine destination for the server and three clients, freezes the server. When I check it to mount the drive, it tries for a while and then gives up with “Drobo Dashboard could not mount this share.” This was how I always used to mount shares on the Drobo. 100% Upvoted. When I am logged in as admin even with read/write permissions set for everyone I am unable to mount the shares through Dashboard. The drive lights are all red, doesn't change. So at least I can access data. I should have mentioned that I use a Mac Pro (Early 2009) now running El Capitan (in my first post it was Mavericks). Drobo Thunderbolt users: Don’t upgrade to macOS 11 Big Sur! Today it will not mount on my Mac Mini. hide. I actually don’t have any problems with the 5N being discovered. Its a second generation drobo with firewire and USB. This thread is archived. Firmware version 4.1.3 [7.196.105954] Drobo Dashboard sees the Drobo and says all drives are healthy. These are the placeholders (e.g, the mount points). You will need to make sure that this computer is able to share files and mount folders on your Drobo. NOTE: Once you, as the administrator, log out, the shares will be un-mounted and thereby accessible. You may need to add the Drobo IP address to the 3rd party firewall application. Additionally a manual update of the Drobo firmware can […] Drobo Disaster Recovery With DroboDR you can set up a pair of 5N2s to automatically make an offsite copy of your data. thanks for more info missy, Has anyone had issues with SMB for the last couple of firmware releases? In … We will share an update with all of our customers as soon as we receive this. I just realized that I forgot to subscribe to my own post for that one. If you connect them via USB instead, they'll mount - but operation is extremely slow … When I tried to use Disk Utility’s First Aid, it seemed to work, but there was a message “invalid content in Journal”. Today it will not mount on my Mac Mini. I tried to download the Drobo Dashboard software from Data Robotics site but Mac OS X 10.5.7 could not mount the .dmg it is stating that it is not recognized. Choose your Drobo to access latest software, firmware and interactive Setup Guide Drobo Mini Drobo Drobo 5C Drobo 5D/5Dt Drobo 5D3 & Special Editions Drobo 5N Drobo 5N2 & Special Editions Drobo 8D Drobo B810n Drobo B810i Documentation for Legacy Products View Here Software and Firmware for Legacy Products View Here 2. Click on the green Drobo device icon. [MacBook Pro-r late 2014, El Capitan (started while on Yosemite), Drobo Dashboard 2.7.0, Drobo 5N with 5x4GB Segate 5400RPM Drives 65% free, no apps added, firewall off, Little Snitch removed], hi trsands, did that also happen to fix your other issue here? When I want to shut down the server I have to disconnect Drobo, before that the server doesn't shut down. For months, I have not been able to use the Drobo Dashboard to mount a share whenever I was logged in as Admin or other general users. Was this reply helpful? Wait for it to shut down (no lights on.) 2. Press the power toggle button on the Drobo once to turn it off. 4. I could reset the drobo as I do not have that much information on it. welcome back quagaar, Press the power button on the Drobo again to turn it back on. Hi, thanks for the reply. I have taken one and performed a system restore to a month ago. I don’t have antivirus running and firewall is off (while working on this issue). Drobo Sync is the data offsite backup/replication tool integrated into the Drobo B800fs via Drobo Dashboard designed to provide simple, fast, and reliable data replication for your small business. Setup the backup job for that computer, making sure you select the computer as the backup target. thegeezer 2011-08-24 16:39:54 UTC #3 Until a fix is finished and tested and released by Drobo, do not upgrade from Catalina to Big Sur. Looking at File Explorer on the Home computer I see the Drobo listed under Network and it … Any ideas? Click the Shares option on the Navigation menu. For the user to access a share, he/she needs to: 1. The Thunderbolt connected Drobos will not mount on the desktop. While this is clearly an Apple caused issue, my sources at Drobo tell me they are working on a fix. The Thunderbolt connected Drobos will not mount on the desktop. maybe the new dashboard needs to be restarted or hasnt been able to fully update all files without the computer being rebooted? X. Unfortunately, I still am not able to mount 5N shares through Dashboard; however, I can still mount the 5N shares through Finder. In Drobo Dashboard, select the appropriate Drobo on the All Drobos page. Choose your Drobo to access latest software, firmware and interactive Setup Guide Drobo Mini Drobo Drobo 5C Drobo 5D/5Dt Drobo 5D3 & Special Editions Drobo 5N Drobo 5N2 & Special Editions Drobo 8D Drobo B810n Drobo B810i Documentation for Legacy Products View Here Software and Firmware for Legacy Products View Here Drobo Dashboard can be made to … I get an error that says “Drobo Dashboard could not mount this share.” I am able to mount the share when connecting through. I changed my password on the Drobo Admin and users accounts and everything mounted just fine. Are you using any anti-virus software on your Mac ? The only difference is the error message comes up instantly versus waiting 15 or so seconds. The Dashboard finds the B800FS on my network, but it says that it can't configure anything because it is waiting for the Drobo to finish starting up. Thanks. save hide report. Also rebooted everything as suggested. I just found that Dashboard 2.6.3 can see it and mount just fine, but 2.6.9 cannot and is even showing me different permissions for the same user, same Drobo! Mount Failed indicates your Drobo's file system is corrupt. Mac: In Mac OS Activity Monitor, check to see if HFS_FSCK isrunning, if so your file system is currently being repaired and Drobo will mount once this process completes. In a nutshell, that issue all of a sudden stopped after I used the suggestion to copy all of the files to a subdirectory on the Drobo, then move them from that subdirectory to the directory that I really wanted them to go in the first place. Open “DroboCopy Settings” from the Drobo Dashboard menu. thanks for the the update quagaar, and its good that the latest version is working ok for you, Powered by Discourse, best viewed with JavaScript enabled, https://myproducts.drobo.com/article/AA-01837, Properly Exit or Quit the Drobo Dashboard. Drobo 5D connected via Thunderbolt. They'll appear in Disk Utility as "Uninitialized", but that's it. NOTE: Once you, as the administrator, log out, the shares will be un-mounted and thereby accessible. can you check whether your drobo is mounted correctly, i.e. Firmware version 4.1.3 [7.196.105954] Drobo Dashboard sees the Drobo and says all drives are healthy. Install Drobo Dashboard on each computer that you want to back up. 5N shows in dashboard, not visible on Windows network, shows in NFS. change the drive inserted (in the past I use also 5400rpm drive) Detach the network from the back of the drobo ( the support tell me if there is some network activity the drobo not going to spin-down the drive). First, Set Up A “Share” Via The Drobo Dashboard Specifically For Your Time Machine. The Public share that is created automatically should be visibile and ready to use. The odd part was that shares that were viewable by ‘Everyone’ would mount. Click on the green Drobo device icon. Thanks for asking Paul. If you connect them via USB instead, they'll mount - but operation is extremely slow and periodically times out and/or crashes Finder. When I set permissions for “everyone” to read/write or read only I am now able to mount the shares through Dashboard. 4. Still same problem mounting shares from Drobo Dashboard. However, no luck getting shares to mount on the 5N. So at least I can access data. I cannot mount the share from Dashboard. Affected Drobos A word of warning though - The Drobo Dashboard is not downloadable via their webpage (there is a Dashboard-app on the page but it doesn't work with the Drobo FS) so don't lose the CD-rom! Run the Dashboard install file downloaded in the previous step. Iscsi does not see it. Has your Drobo turned against you? I'm seeking answers … We'll need the wi-fi add-on to hook up all the computers and will want to use it as a media server too. kellen macrumors 68020. hmm ok, can you check whether dashboard or service have permissions to run fully? I spent hours researching every post on these forums and all over the internet with no success. Install the image using Drobo Dashboard and Reboot the Device; It ran for a long time and Drobo mount failed message appeared in Drobo dashboard; Immediately installed the Drobo 5N 4.1.4 firmware; After a Reboot everything is back to the normal; Go back to 3.5.16 firmware: There are a lot of issues with Drobo … Drobo is attached to my Mac mini server via Firewire 800. save. The status lights on it were all normal, and the Drobo Dashboard (which coincidentally I think failed with ‘missing components’ necessitating reinstalling) reported it was healthy too, but while the drive showed in System Information and in the Disk Utility tree, if I tried to mount it it just reported that it couldn’t, and suggested that I should try to repair it. Mounting a share assigns a drive letter to that share. If this is a Brand New setup and you are using less than 4 drives, we recommend setting up your new Drobo with at least 4 new drives. Jan 16, 2011 #1 Not expecting much, but maybe I will get lucky. Addendum 2: I also noticed that after mounting shares through the dashboard (when logged out of admin), if I log in to admin the shares are forcibly dismounted. It can happen on any drive enclosure, with any drive manufacturer. Click the Share Settings button to setup additional shares and users. By doing this, you make the share accessible from your operating system. Drobo 5D connected via Thunderbolt. Installation is performed from within Drobo Dashboard, and all applications are fully supported by Drobo and our technology partners. I've tried with two 2TB disks, 1TB and 2TB disks, just one 1TB disk and just one 2TB disk. I even uninstalled the latest updates. I has a patch cable oing from the nic that IP is assigned to the iscsi 1 port on the drobo. Its a second generation drobo with firewire and USB. Learn More. Firmware version 4.1.3 [7.196.105954] Drobo Dashboard sees the Drobo and says all drives are healthy. Click the Shares option on the Navigation menu. If so disable it to see if Drobo Dashboard then recognizes your Drobo. My MacMini can connect to both Drobo's and access the file shares. After Eme's calamitous total hard drive failure recently and my ongoing problems with carbonite on line storage, we're looking to shell out for fit'n'forget back up. To me, this negated a hardware problem and I was left with troubleshooting the file system. Click the Shares option on the Navigation menu. If you are still unable to mount your share, check the following: 3rd party firewalls may interfere with Drobo Dashboard services. File System Corruption can occur whether you are connected USB, Thunderbolt, ISCSI or Firewire. Once you have created shares, you can mount them so that you have easy access to them from your operating system. I have had issues connecting a new 5n2 to a network, so want to connect it directly to a second LAN port on a PC. Drobo 5D connected via Thunderbolt. I stumbled on this article (https://myproducts.drobo.com/article/AA-01304) today, knowing that I really didn’t want to manually mount a drive via the finder, but read the small line at the bottom that said: “If you are still unable to mount your share, check the following: Got it, plugged it in, ALL the lights turn on. Is it holding your data hostage by refusing to mount volumes? I spent hours researching every post on these forums and all over the internet with no success. I can no longer use the Drobo Dashboard after installing this package on my Drobo B800FS. Volume is already unmounted. ok hang in there and hopefully there will be a way to mount via dashboard but its good that you still can with finder in the meantime. Yup, I had the same thought and rebooted everything like you describe. Mounting a share assigns a drive letter to that share. The problem is mounting my shares on the 5N through Dashboard. 5N shows in dashboard, not visible on Windows network, shows in NFS. it’s interesting (and good) that you can access it ok via dashboard v2.6.3 Any thoughts? I've lost connection to my 5N from my Windows machines, only my media player that connects via NFS can see it. New comments cannot be posted and votes cannot be cast. Dashboard is able to discover both my DroboPro FS and 5N. You mount the Drobo shares on those subfolders, and then add those subfolders to the ReadyNAS PMS library.